This app started at the bottom and continues to dig itself deeper
NOTE: This review is for the Weight Watcher’s app - not the actual method of Weight Watchers; following the methods will more than likely help with weight loss.
Now for the actual app (and website- both are equally terrible).
Pros: None - this is one of the worst app designs I’ve ever experienced and I’ve tested hundreds of apps.
Cons: With each “update” this app manages to both reach a new level of uselessness and maintain the poorly designed feel of the previous incarnations. If, big stress on if, one can manager to actually get the app to stay open then the user is treated to a menu layout that is impressive in it’s ability to present all the data one does not need while hiding any data that could potentially be helpful. Searching for something in this app is slightly less effective than blindly pressing buttons in as random pattern as possible. It takes at least 3 drill down menus to reach any of the tools one would naturally require for everyday functions. Should the method of point counting ever change (example - from Points Plus to Smart Points) then any searching or calculating function will be completely useless until the app is updated. This would not be unusual in most other apps other than the fact that it takes months for the app to be “improved”. Abandon any thoughts of logical and intuitive thinking to navigate through menu options to complete even the most common of tasks. This in and of itself is bad enough but combined with the often wrong, if not completely blank, info to count points results in an almost impressive display of time wasting swipes on the phone. Should one have the unfortunate task of contacting someone for help with this app then they will be impressed with the amount of useful knowledge that does not seem to be taught to any customer support assistant. Getting even the most basic of advice will be preceded with constant periods of silence from the other end followed by either - requests for ones log in info (despite having to be logged in to even begin a conversation with the assistant) OR a uniform talking point answer that will manage to not only not provide any helpful advice but also to slyly hint that because one needs help one is not capable of understanding the obtuse and condescending response that is parroted back.
The fact that one would ever even use this app a second time is proof that the Weight Watcher’s methodology works - I use Weight Watchers DESPITE this app rather than because of it.
shawnfrazier about
WeightWatchers