I have an online account and for some reason the app wont let me sign in . It keep telling me that I dont have an account . Fix please
I have an online account and for some reason the app wont let me sign in . It keep telling me that I dont have an account . Fix please
I have had this for just over a week. When I can login its great but it often just unlogs me and then tells me I dont have an account. WW its not me its you - and Im paying for this so please get it together.
Issues not fixed. Cant leave the search food screen: have to close the app to get back to tracker or go to "yesterday", the French is crappy at best (par exemple "5w ago" ne se traduit pas "5w il y a") when it is not strait English in the French app. This app has been having issues for years. I enjoyed the WW meetings, but the issues with the app is what drives people away. My recommendation: start with WW, maybe for one month or three, then cancel your subscription and go with the free apps that follow the WW program and actually work. I have moved to ITrackBite: works and its free.
Works great with my garmin vivoactive. Love the connect feature and help chat. Only issue I have is the search. If you search "chili" lots of options come up, but if you search "turkey chili" you only get a couple along with many unrelated things. So I have to type chili and scroll endlessly for turkey chili which does exist but for some reason wont search.
Canadian accounts wont seem to work on this app or this version of the app, and Im assured this is the app Im supposed to be using. I did not pay $300 CAD to use the online service to NOT be able to use the app. From all of us who arent American, please, figure your stuff out.
Apple Watch app still does NOT work, since the 4.13 update and this update still doesnt fix it…and customer service isnt responding to my email request for assistance
Latest app update removed one of the most motivating reasons to stick with WW, that being the ability to see and earn FitPoints and the remaining balance on a daily basis. The math for swapping is still functioning, so why remove visibility to the running balance? Bad move WW! Bad move.
Why would you take away the activity points from each day. That is the best way to know what you have left to use for that day or the week. Please bring it back.
I started weight watchers on Tuesday and now its Friday and the WW app has stopped working and needed to be updated and reinstalled to get it working, 3 TIMES already!!!! Is a daily update really necessary??? And if it is, why the heck does the app stop working every time theres a new update? If one of the app programmers were sitting next to me right now, Id punch them in the throat. I hate you.
I did the update and now not able to get on the site.
This is an extremely glitchy app. Weight Watchers needs to get their act together. Its 2016 and the app needs to come out of the 1990s and be updated for this decade.
The app update is fine except that it doesnt show Fit Points available to swap for Food Points. This is important info!!! Of course you can manually calculate them but you never had to before and you shouldnt have to. The app is supposed to make it easier to follow the program, not more difficult!
App wont work wont open wont do nothing even tried deleting and reinstalling and still wont work
Joined program Monday, app failed on Tuesday. Have wasted hour a day since with tech support. Standard response will notify the engineer team. Nothing chances. Ready to bail as the app was the best part of the program
This app was great until it stopped working sometime in the last 2 weeks. I hadnt used it for awhile and now all I get is the logo screen and the spinner until my screen shuts off. I even deleted it and reinstalled with the same issue. It just wont connect anymore.
The App does its job. I actually like the connect option where you can see how other people in the WW community are doing and get support. However the older app gave you instant badges and would tell you "congratulations" when you lost weight and gave you awards for losing your first 5 pounds. So this one isnt as fun to use.
Last few days it will not open. Finally gave up trying and deleted it then reinstalled and still nothing!!! Why cant you just leave things alone?!? Every "improvement" creates new problems!
Hey people you need to look at the new app it still has the fit points. You have to toggle between food and activity at the top. Pay attention. My problem is if you liked the old plan and had much better success on it why cant weight watchers offer both plans? Not everyone fits in one type of plan.
Why go from all the information on one page to making me use two and having to go back and forth to see how many FitPoints I have?
I dont like the look anymore. They took away the Activity points on the front page. I dont like not knowing how many of the earned I can use.